Support & Help
We're here to help you get the most out of DockCheck
Frequently Asked Questions
How do I download DockCheck?
DockCheck is available on the App Store for iOS devices and Google Play for Android devices. Search for "DockCheck" or use the download links on our homepage.
Is there a free trial?
Yes, DockCheck offers a free trial period. After the trial, a subscription is required to continue using the app. All billing is handled securely through the App Store or Google Play.
How do I manage my subscription?
Subscriptions are managed through your App Store or Google Play account settings. You can cancel, upgrade, or modify your subscription at any time through your device's subscription management interface.
Does DockCheck work offline?
Yes, DockCheck is designed to work in areas with limited connectivity. Inspections can be completed offline and will sync automatically when your device reconnects to the internet.
Can I use DockCheck for multiple boats?
Yes, DockCheck supports multiple boats. You can add as many boats as needed and manage inspections for your entire fleet from a single account.
Are inspection photos secure?
Yes, all photos are automatically timestamped and stored securely. Each photo includes tamper detection to ensure inspection records remain trustworthy and verifiable.
What if I have a technical issue?
Contact our support team at support@dockcheck.app with details about the issue you're experiencing. Include your device type and any relevant screenshots to help us resolve the problem quickly.